Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

I am having trouble sending emails from my Thunderbird account when I am at my work office- works fine at home but not at the office

  • 1 trả lời
  • 1 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi Zenos

more options

When I try to send emails from my Thunderbird account at the office I get a message about the Charter IPN not being valid. Any idea why this could be occurring? It has happened to me a couple of other times when I have brought my laptop outside of my home but never from here. I really need to be able to send emails from my laptop at work and don't know how to fix this. Any help would be greatly appreciated!

When I try to send emails from my Thunderbird account at the office I get a message about the Charter IPN not being valid. Any idea why this could be occurring? It has happened to me a couple of other times when I have brought my laptop outside of my home but never from here. I really need to be able to send emails from my laptop at work and don't know how to fix this. Any help would be greatly appreciated!

Tất cả các câu trả lời (1)

more options

You're probably trying to use Charter's SMTP server, and it's either blocked by the workplace network, or you're being refused access (by Charter) because you're using a network connection with a IP address that doesn't belong to Charter.

You need a better email provider who offers an authenticating SMTP server which accepts connections from any network. Google, Yahoo, Live Mail, GMX etc all over these kind of connections.