Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

The proxy server is refusing connections

  • 3 trả lời
  • 2 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi d_awdry

more options

This is the error message I get when I try to access Firefox on my Samsung Android phone. I am also unable to receive posts from Facebook, I assume this is part of the same problem. The error message continues: "Firefox is configured to use a proxy server that is refusing connections. 1. Check the proxy settings to make sure that they are correct." I don't know how to this' "2. Contact your network administrator to make sure the proxy server is working." I have no idea who my network administrator is - it's probably me? I have looked at various solutions related to proxy servers but they all involve accessing Firefox, which obviously I can't do. My Android version is 4.4.2. I don't know what version the Firefox browser is as I can't access Help. Please help me get reconnected asap.

This is the error message I get when I try to access Firefox on my Samsung Android phone. I am also unable to receive posts from Facebook, I assume this is part of the same problem. The error message continues: "Firefox is configured to use a proxy server that is refusing connections. 1. Check the proxy settings to make sure that they are correct." I don't know how to this' "2. Contact your network administrator to make sure the proxy server is working." I have no idea who my network administrator is - it's probably me? I have looked at various solutions related to proxy servers but they all involve accessing Firefox, which obviously I can't do. My Android version is 4.4.2. I don't know what version the Firefox browser is as I can't access Help. Please help me get reconnected asap.

Tất cả các câu trả lời (3)

more options

You can check the connection settings.

Tools > Options > Advanced > Network Connection > Settings https://support.mozilla.org/kb/Options+window+-+Advanced+panel If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

https://support.mozilla.org/kb/Firefox+cannot+load+websites+but+other+programs+can

more options

I can't find any of these paths on my phone. If I click on Tools in the Firefox Settings all I get is Downloads, Add-ons, Apps, New Guest Session.

more options

I have now tried other browsers and am getting the same error, so it would appear the problem is not with Firefox but presumably Android.