Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

in the latest version of Thunderbird, when trying to attach a file to email it freezes;

  • 2 trả lời
  • 1 gặp vấn đề này
  • 17 lượt xem
  • Trả lời mới nhất được viết bởi oanadrew

more options

version 38.1.0 I am trying to attach mostly PDFs to emails and the whole screen freezes. nothing works then, just the old CTRL-ALT-DEL. I tell it to close just the message window, but instead, closes Thunderbird entirely. it is very frustrating, I think I am going to find the previous version so I can work. this problem is going on since Thunderbird automatically updated a few days ago.

version 38.1.0 I am trying to attach mostly PDFs to emails and the whole screen freezes. nothing works then, just the old CTRL-ALT-DEL. I tell it to close just the message window, but instead, closes Thunderbird entirely. it is very frustrating, I think I am going to find the previous version so I can work. this problem is going on since Thunderbird automatically updated a few days ago.

Tất cả các câu trả lời (2)

more options

What is your anti-virus software?

more options

AVG Whatever it was, it seems to have been fixed. I started by uninstalling the current version (the latest) of Thunderbird, I ran all the diagnostic tests for the PC hardware and software, ran a full virus scan, defrag my disk, all I could think of, and restarted the computer. I looked up on the Internet which version of Thunderbird seemed to have better consumer feedback and installed that one. I think the latest update of Thunderbird has something to do with it.