Firefox locks up after resuming from sleep
Every time my PC is resumed from sleep Firefox works for a short while, but then locks up and has to be restarted?
Tất cả các câu trả lời (3)
See if you have any crash reports.
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.
Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?
Report ID Date Submitted bp-ba9ac106-4b9e-4701-9251-56c752150820 20/08/2015 18:51 bp-4df49ac5-97de-4e69-ad91-b556b2150820 20/08/2015 18:51 bp-e0423135-47e9-457b-9041-e50902150820 20/08/2015 18:50 bp-9c668a24-d502-4bfd-8e0e-1a5ac2150820 20/08/2015 18:49 bp-76e06e3e-cefd-47c3-8c08-c21a22150820 20/08/2015 18:49 bp-544ada18-60b8-4486-8d96-2ef882150820 20/08/2015 18:46 bp-3055354a-53c5-4e82-9be4-6bb2a2141211 11/12/2014 1
The crash report flagged these programs;
Product Firefox Version 34.0
Release Channel OS Windows NT OS Version 6.1.7601 Service Pack 1
https://support.mozilla.org/en-US/kb/update-firefox-latest-version 40
Signature npswf32_15_0_0_246.dll
Signature hang
Process Type plugin Shockwave Flash Version:15.0.0.246
NPSWF32_15_0_0_246.dll = Shockwave Flash = Adobe Systems
Security Issue: Update your Flash Player Version 18.0.0.232
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer”
and “Plugin-based browsers” installers.
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration