Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Firefox crashes

  • 2 trả lời
  • 3 gặp vấn đề này
  • 4 lượt xem
  • Trả lời mới nhất được viết bởi VictorF1

more options

Firefox has consistently crashed on closing for more than two weeks. I went through all of the trouble shooting steps and it continues to happen (including refreshing, "safe mode", checking add ons, etc.) Please help. Here are the last group of crash reports: bp-dffd6541-51b4-4e99-bbcb-8fd4a2150823 8/23/2015 6:32 PM bp-09923bb0-6bf9-4f0f-a6fa-f23172150823 8/23/2015 6:32 PM bp-5a2b8534-5ad0-4bdf-b3e9-039392150823 8/23/2015 11:54 AM bp-18c4ac12-a650-4270-a253-a15012150823 8/23/2015 10:13 AM bp-4016b3c1-aa4f-4234-8bad-805722150822 8/22/2015 8:08 AM bp-f3997ec5-f94f-404d-8fd9-0ca042150822 8/22/2015 8:06 AM bp-45b499a0-4e50-46a2-befc-14b542150822

Firefox has consistently crashed on closing for more than two weeks. I went through all of the trouble shooting steps and it continues to happen (including refreshing, "safe mode", checking add ons, etc.) Please help. Here are the last group of crash reports: bp-dffd6541-51b4-4e99-bbcb-8fd4a2150823 8/23/2015 6:32 PM bp-09923bb0-6bf9-4f0f-a6fa-f23172150823 8/23/2015 6:32 PM bp-5a2b8534-5ad0-4bdf-b3e9-039392150823 8/23/2015 11:54 AM bp-18c4ac12-a650-4270-a253-a15012150823 8/23/2015 10:13 AM bp-4016b3c1-aa4f-4234-8bad-805722150822 8/22/2015 8:08 AM bp-f3997ec5-f94f-404d-8fd9-0ca042150822 8/22/2015 8:06 AM bp-45b499a0-4e50-46a2-befc-14b542150822

Giải pháp được chọn

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (2)

more options

Giải pháp được chọn

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

more options

VictorF1 said

Firefox has consistently crashed on closing for more than two weeks. I went through all of the trouble shooting steps and it continues to happen (including refreshing, "safe mode", checking add ons, etc.) Please help. Here are the last group of crash reports: bp-dffd6541-51b4-4e99-bbcb-8fd4a2150823 8/23/2015 6:32 PM bp-09923bb0-6bf9-4f0f-a6fa-f23172150823 8/23/2015 6:32 PM bp-5a2b8534-5ad0-4bdf-b3e9-039392150823 8/23/2015 11:54 AM bp-18c4ac12-a650-4270-a253-a15012150823 8/23/2015 10:13 AM bp-4016b3c1-aa4f-4234-8bad-805722150822 8/22/2015 8:08 AM bp-f3997ec5-f94f-404d-8fd9-0ca042150822 8/22/2015 8:06 AM bp-45b499a0-4e50-46a2-befc-14b542150822

Thank you, Cor-el. Disabling hardware acceleration solved this. My NVIDIA driver was up to date though. Thank you for your help! I am grateful.