Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Individual Account Inbox Does Not Display Existing Email

  • 2 trả lời
  • 1 gặp vấn đề này
  • 28 lượt xem
  • Trả lời mới nhất được viết bởi Ridgador

more options

I have two individual accounts set up (one business and one personal). Long-time user. TBird is latest version. Am NOT using unified inbox. Each account displays it's own set of standard folders plus many more set up by me.

Business account's Inbox shows a blank screen. Emails are in place (they are displayed by message pane when it is activated and I arrow up or down within the "blank" Inbox). New emails are still being received.

Copying emails from inbox to newly created folder produces another folder showing a blank screen - again emails can be seen using message pane and scrolling through list.

Unread email count shows 20,229 for this account (as opposed to 8,445 showing on personal account). Is there a space limitation within the inbox for TBird? Have I possibly changed the color of the emails to white (would not display on a white background)? Is there a way to "recover" these emails and the functionality of the Inbox for my daily use?

I have two individual accounts set up (one business and one personal). Long-time user. TBird is latest version. Am NOT using unified inbox. Each account displays it's own set of standard folders plus many more set up by me. Business account's Inbox shows a blank screen. Emails are in place (they are displayed by message pane when it is activated and I arrow up or down within the "blank" Inbox). New emails are still being received. Copying emails from inbox to newly created folder produces another folder showing a blank screen - again emails can be seen using message pane and scrolling through list. Unread email count shows 20,229 for this account (as opposed to 8,445 showing on personal account). Is there a space limitation within the inbox for TBird? Have I possibly changed the color of the emails to white (would not display on a white background)? Is there a way to "recover" these emails and the functionality of the Inbox for my daily use?

Giải pháp được chọn

Try this: Click on the iconette to the right and select: 'Reset columns to default'. did this work?

Đọc câu trả lời này trong ngữ cảnh 👍 3

Tất cả các câu trả lời (2)

more options

Giải pháp được chọn

Try this: Click on the iconette to the right and select: 'Reset columns to default'. did this work?

more options

Thank you very much for the suggestion - worked immediately for me. Had to wait until I got home to try it but it worked beautifully.