Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

I have thunderbird on my home and office machine but Thunderbird will not send gmail messages on my work computer despite being configured the same way.

  • 7 trả lời
  • 2 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi christ1

more options

I have been using Thunderbird on my home computer to manage my gmail and have recently downloaded it on my work computer as well. However, on my work computer I can not send messages out despite the settings being the same on both computers smtp.gmail.com, port 587. Authentication method: Normal password Connection Security: STARTTLS. I have also tried smtp.googlemail.com Port: 465 Authentication method: Normal password Connection Security: SSL/TLS. I keep getting.

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again.

Please help.

I have been using Thunderbird on my home computer to manage my gmail and have recently downloaded it on my work computer as well. However, on my work computer I can not send messages out despite the settings being the same on both computers smtp.gmail.com, port 587. Authentication method: Normal password Connection Security: STARTTLS. I have also tried smtp.googlemail.com Port: 465 Authentication method: Normal password Connection Security: SSL/TLS. I keep getting. Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again. Please help.

Tất cả các câu trả lời (7)

more options

Any firewalls at work preventing this connection?

FWIW, all of my gmail accounts use 465 + SSL/TLS.

more options

No Firewalls and I tried 465 + SSL/TLS with normal password. What Authentication method have you used?

more options

May be a proxy?

more options

Christ 1, I am not as computer literate as I would like. What do you mean by proxy?

more options

Basically that means your computer doesn't have direct access to the Internet, but is talking to the proxy instead. Then the proxy connects to the desired server via the Internet on your behalf. From outside, only the proxy is visible, but not your computer in the office LAN. Typically a proxy allows only certain protocols or ports respectively (http for web access which corresponds to TCP port 80). In order to send email, the port for SMTP needs to be allowed, which normally isn't allowed from a corporate network. So the most likely cause is that something is blocking your connection attempts. You should talk to your IT folks.

more options

I guess this would be a good time to explain your corporate environment in more detail.