Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Have synced with desktop. App freezes when I try to add more than 1 tab from synced list.

  • 1 trả lời
  • 3 gặp vấn đề này
  • 28 lượt xem
  • Trả lời mới nhất được viết bởi guigs

more options

Sync worked okay. All of my folders and bookmarks appear to be there.

When I try to add a tab, it lets me add the first one from my sync-list. But when I try to add the next one the app freezes. Ultimately, it seems to time out and close the app and return me to the Home screen. But when I reopen the app to try again, even the first tab is closed/gone.

Sync worked okay. All of my folders and bookmarks appear to be there. When I try to add a tab, it lets me add the first one from my sync-list. But when I try to add the next one the app freezes. Ultimately, it seems to time out and close the app and return me to the Home screen. But when I reopen the app to try again, even the first tab is closed/gone.

Tất cả các câu trả lời (1)

more options

HI bherber, Thank you for your question. I understand that when you open a synced tab from another listed device in your Firefox for iOS install, the second one you select will close the app.

These are the steps that I tried, but did not reproduce on the ipad iOS 9.1.

  1. removed the account
  2. Signed back in and synced the other device(pc)
  3. opened a new tab, swiped over to the cloud icon and tapped on one of the listed tabs
  4. It opened, then I opened a new tab with the "+" and did the same thing. It did not crash.

Are there any other details that I am missing, and do you have send crash reports ticked on in your iOS settings?