Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Firefox slowed to a crawl after updating Norton Security.

  • 4 trả lời
  • 1 gặp vấn đề này
  • 7 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

Updated to latest version of Norton. FF hung up ("not responding" msg) every time a new tab was opened. Refreshed FF; now tabs work fine, but FF is extremely slow. Pages that used to takt one second or less to load now take from two to ten minutes.

Updated to latest version of Norton. FF hung up ("not responding" msg) every time a new tab was opened. Refreshed FF; now tabs work fine, but FF is extremely slow. Pages that used to takt one second or less to load now take from two to ten minutes.

Giải pháp được chọn

You can check for problems with the places.sqlite database file (bookmarks, history) in the Firefox profile folder.

If the Places Maintenance extension can't repair the places.sqlite database file then remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database file from the most recent JSON backup in the bookmarkbackups folder.

You can check for problems with the sessionstore.js file in the Firefox profile folder that stores session data. When sessionstore.js is deleted you lose App Tabs and Tab Groups and open tabs and you will have to recreate them, so if necessary make a note or bookmark them.

You can use this button to go to the current Firefox profile folder:

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (4)

more options

In the Add-ons Manager, on the left, select Extensions.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

Restart Firefox.

more options

Thanks, but there are no add-ons to disable. Problem persists.

more options

FredMcD said

toolbar and anti-virus add-ons
more options

Giải pháp được chọn

You can check for problems with the places.sqlite database file (bookmarks, history) in the Firefox profile folder.

If the Places Maintenance extension can't repair the places.sqlite database file then remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database file from the most recent JSON backup in the bookmarkbackups folder.

You can check for problems with the sessionstore.js file in the Firefox profile folder that stores session data. When sessionstore.js is deleted you lose App Tabs and Tab Groups and open tabs and you will have to recreate them, so if necessary make a note or bookmark them.

You can use this button to go to the current Firefox profile folder: