Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Firefox crashes

  • 6 trả lời
  • 1 gặp vấn đề này
  • 8 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

Hi,

My ff is crushing always on start-up (safe and regular mode). I tried to uninstall and install several versions with no help. My crash reports are attached to this message. any ideas?

Hi, My ff is crushing always on start-up (safe and regular mode). I tried to uninstall and install several versions with no help. My crash reports are attached to this message. any ideas?

Tất cả các câu trả lời (6)

more options

¡Hola!

Please see Troubleshoot Firefox crashes (closing or quitting unexpectedly) and provide the 5 most recent crash IDs.

¡Gracias!

more options

Hi,

My crash ID's are: bp-babf6ed0-0995-4dbf-80f8-55f5c2151114 bp-e84818bb-99b8-4615-b66a-592fc2151114 bp-a8810143-c89c-4ed8-886d-6fd2e2151114 bp-0059df0a-6a40-42be-a313-c07132151114 bp-3bdf18cb-756b-43b7-b8ec-1ec4e2151114 bp-87fa78f5-1fcd-4b91-81f8-3c7582151114

PC settings: Win 7pro SP1 x64 en-us.

more options

Hi, thanks for the crash reports. The crashes seem to be caused by Websense Endpoint, so if you have this on your machine or within your organization, perhaps you could try if possible, updating or disabling it.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

more options

Product Firefox Version 42.0 Build ID 20151029151421 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1 ++++++++++++++++++++++++++++++++++++++++ bp-babf6ed0-0995-4dbf-80f8-55f5c2151114

This is for Sumo's Related Bugs 1181091 RESOLVED WONTFIX Firefox 40 crashes on startup [@ @0x0 | ScopedXPCOMStartup::~ScopedXPCOMStartup() ] with Websense Endpoint

425710 NEW --- crash during shutdown [@ nsACString_internal::~nsACString_internal] - [@ ScopedXPCOMStartup::~ScopedXPCOMStartup]

Được chỉnh sửa bởi FredMcD vào

more options

Hi,

One of our IT guy turned off Websense and then downloaded FF again with same behavior (Crashing). more ideas?

more options

Please post the new crash reports.