Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Firefox Says Connecting Constantly but never does, this is after multiple resets.

  • 2 trả lời
  • 1 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi Gromitooth

more options

My Firefox was being slow and unresponsive, I went onto the Spotify Webplayer website and tried to play music, it said I needed the latest flash update installed so I went and did that, afterwards, whenever I clicked on the address bar, it would crash, it wouldn't say that firefox was crashing, it would just become unresponsive and couldn't be brought back. Even If I went into private it would still crash.

I presumed an add-on was causing this so I went and disabled Hardware acceleration, literally all of my add-ons and my one theme. This didn't help either, so eventually I created a new profile, I literally do not know how, it just appeared in my profiles folder as I was trying to get the bookmarks out of the original profile. I went and used this profile and it was broken also, except it didn't crash whenever I tried to use it, but I couldn't access websites with it, it would just say Connecting and the little ring would spin, but it literally wouldn't connect. I reset it again to try and fix the problem, and it did for around 8 hours, but then the problem resurfaced, I found out that if I went into safe mode or Private mode, that I could access websites normally. It acts completely normally, bar the slight slower loading times when using private, but I've always had that so it's to be expected.

I simply don't know what the issue might be.

My Firefox was being slow and unresponsive, I went onto the Spotify Webplayer website and tried to play music, it said I needed the latest flash update installed so I went and did that, afterwards, whenever I clicked on the address bar, it would crash, it wouldn't say that firefox was crashing, it would just become unresponsive and couldn't be brought back. Even If I went into private it would still crash. I presumed an add-on was causing this so I went and disabled Hardware acceleration, literally all of my add-ons and my one theme. This didn't help either, so eventually I created a new profile, I literally do not know how, it just appeared in my profiles folder as I was trying to get the bookmarks out of the original profile. I went and used this profile and it was broken also, except it didn't crash whenever I tried to use it, but I couldn't access websites with it, it would just say Connecting and the little ring would spin, but it literally wouldn't connect. I reset it again to try and fix the problem, and it did for around 8 hours, but then the problem resurfaced, I found out that if I went into safe mode or Private mode, that I could access websites normally. It acts completely normally, bar the slight slower loading times when using private, but I've always had that so it's to be expected. I simply don't know what the issue might be.

Giải pháp được chọn

hi, can you please see if uninstalling firefox 44 first and then installing the 64bit version from https://www.mozilla.org/en-US/firefox/all/ does solve this issue for you?

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (2)

more options

Giải pháp được chọn

hi, can you please see if uninstalling firefox 44 first and then installing the 64bit version from https://www.mozilla.org/en-US/firefox/all/ does solve this issue for you?

more options

philipp said

hi, can you please see if uninstalling firefox 44 first and then installing the 64bit version from https://www.mozilla.org/en-US/firefox/all/ does solve this issue for you?

This fixed it, thank you.