Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

transferring Firefox files?

  • 1 trả lời
  • 2 gặp vấn đề này
  • 6 lượt xem
  • Trả lời mới nhất được viết bởi Kevin

more options

I had to get another smartphone. I uploaded all of my info from my old phone to the cloud, and then downloaded that information to my new phone. However, none of my previous Firefox information carried over to the new phone.ie.,, none of my old folers, especially my downloads which had a lot of music and pics and PDF files. Where and how can I retrieve them? Thanks, Harold

I had to get another smartphone. I uploaded all of my info from my old phone to the cloud, and then downloaded that information to my new phone. However, none of my previous Firefox information carried over to the new phone.ie.,, none of my old folers, especially my downloads which had a lot of music and pics and PDF files. Where and how can I retrieve them? Thanks, Harold

Tất cả các câu trả lời (1)

more options

This is a bit out of scope of Firefox as it is more of a general Android question. I'll give a brief answer.

The downloads folder should show up when you attach your phone to a desktop/laptop computer with a USB cable. Copying the files to your desktop and then copying those files to the new phone is the simplest way I can think of doing that.

If that is not possible then trying to get help from the company that sold you the mobile phone or your mobile phone plan may work. Trying a more general purpose Android forum such as http://forums.androidcentral.com/ask-question/