Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Firefox won't start, also unable to activate safe mode

  • 3 trả lời
  • 2 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

Firefox was working fine until I restarted my PC today (which runs Windows 7 Ultimate), and now it won't open no matter how many times I click the taskbar icon or the Start Menu/desktop shortcut.

One popular fix I noticed while troubleshooting is to reset Firefox by holding shift while opening the program, then selecting the "reset" option. Holding shift while I try to open it does nothing.

I tried restarting my PC multiple times, and tried starting it up in Safe Mode with Networking. I've also uninstalled and reinstalled Firefox twice. Same problem.

Any suggestions? Thank you.

Firefox was working fine until I restarted my PC today (which runs Windows 7 Ultimate), and now it won't open no matter how many times I click the taskbar icon or the Start Menu/desktop shortcut. One popular fix I noticed while troubleshooting is to reset Firefox by holding shift while opening the program, then selecting the "reset" option. Holding shift while I try to open it does nothing. I tried restarting my PC multiple times, and tried starting it up in Safe Mode with Networking. I've also uninstalled and reinstalled Firefox twice. Same problem. Any suggestions? Thank you.

Tất cả các câu trả lời (3)

more options

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

more options

FredMcD said

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there? Starting The Computer In Safe Mode;
Free Online Encyclopedia

Yes, when I started my PC in Safe Mode with Networking, the same problem occurred.

Running the Windows troubleshooter tells me that Firefox is an "incompatible application."

Được chỉnh sửa bởi RayAP9 vào

more options

Shut down Firefox. Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Right click on Firefox.exe and select Properties. Now select Compatibility. Turn Off Run This Program In Compatibility Mode, and Run This Program As An Administrator.

Do the same for any Firefox shortcuts you have. Now restart Firefox.