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Cannot connect to smtp server

  • 2 trả lời
  • 2 gặp vấn đề này
  • 6 lượt xem
  • Trả lời mới nhất được viết bởi sfhowes

manfred1933
manfred1933
more options

My OS is ubuntu 14.04 LTS, I am using Thunderbird version 38.5.1. i'm able to receive emails, but cannot connect to the smtp server. Here my settings: 

 Allgemeine Informationen

   Name: Thunderbird
   Version: 38.5.1
   User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:38.0) Gecko/20100101 Thunderbird/38.5.1
   Profilverzeichnis: Ordner öffnen

             (Lokaler Datenträger)
   Build-ID der Anwendung: 20160106101225
   Aktivierte Plugins: about:plugins
   Build-Konfiguration: about:buildconfig
   Speicherverwendung: about:memory

 E-Mail- und Newsgruppen-Konten
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext

   account3:
     INCOMING: account3, , (imap) imap.riseup.net:993, SSL, passwordCleartext
     OUTGOING: mail.riseup.net:465, SSL, passwordCleartext, true

 Absturzberichte

 Erweiterungen
   Enigmail, 1.8.2, true, {847b3a00-7ab1-11d4-8f02-006008948af5}
   Messaging Menu and Unity Launcher integration, 1.3.1, true, messagingmenu@mozilla.com

 Wichtige modifizierte Einstellungen

   Name: Wert

     accessibility.typeaheadfind.flashBar: 0
     browser.cache.disk.capacity: 358400
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     extensions.lastAppVersion: 38.5.1
     mail.openMessageBehavior.version: 1
     mailnews.database.global.datastore.id: f996cb96-0e16-4f58-90a9-afa13bf6c36
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1454946652
     places.history.expiration.transient_current_max_pages: 104858
     plugin.importedState: true
     security.disable_button.openCertManager: false

 Grafik

     Karten-Beschreibung: Intel Open Source Technology Center -- Mesa DRI Intel(R) Haswell Mobile
     Vendor-ID: Intel Open Source Technology Center
     Geräte-ID: Mesa DRI Intel(R) Haswell Mobile
     Treiber-Version: 3.0 Mesa 11.0.4
     WebGL-Renderer: false
     GPU-beschleunigte Fenster: 0

     AzureCanvasBackend: cairo
     AzureSkiaAccelerated: 0
     AzureFallbackCanvasBackend: none
     AzureContentBackend: cairo

 JavaScript

 Inkrementelle GC: 1

 Barrierefreiheit

   Aktiviert: 0
   Barrierefreiheit verhindern: 0

 Bibliotheken-Versionen

     Minimal vorausgesetzte Version
     Verwendete Version

     NSPR
     4.10.10
     4.10.10

     NSS
     3.19.2.1 Basic ECC
     3.19.2.1 Basic ECC

     NSS Util
     3.19.2.1
     3.19.2.1

     NSS SSL
     3.19.2.1 Basic ECC
     3.19.2.1 Basic ECC

     NSS S/MIME
     3.19.2.1 Basic ECC
     3.19.2.1 Basic ECC

Thank you in advance!

My OS is ubuntu 14.04 LTS, I am using Thunderbird version 38.5.1. i'm able to receive emails, but cannot connect to the smtp server. Here my settings: Allgemeine Informationen Name: Thunderbird Version: 38.5.1 User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:38.0) Gecko/20100101 Thunderbird/38.5.1 Profilverzeichnis: Ordner öffnen (Lokaler Datenträger) Build-ID der Anwendung: 20160106101225 Aktivierte Plugins: about:plugins Build-Konfiguration: about:buildconfig Speicherverwendung: about:memory E-Mail- und Newsgruppen-Konten account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext account3: INCOMING: account3, , (imap) imap.riseup.net:993, SSL, passwordCleartext OUTGOING: mail.riseup.net:465, SSL, passwordCleartext, true Absturzberichte Erweiterungen Enigmail, 1.8.2, true, {847b3a00-7ab1-11d4-8f02-006008948af5} Messaging Menu and Unity Launcher integration, 1.3.1, true, messagingmenu@mozilla.com Wichtige modifizierte Einstellungen Name: Wert accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 38.5.1 mail.openMessageBehavior.version: 1 mailnews.database.global.datastore.id: f996cb96-0e16-4f58-90a9-afa13bf6c36 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1454946652 places.history.expiration.transient_current_max_pages: 104858 plugin.importedState: true security.disable_button.openCertManager: false Grafik Karten-Beschreibung: Intel Open Source Technology Center -- Mesa DRI Intel(R) Haswell Mobile Vendor-ID: Intel Open Source Technology Center Geräte-ID: Mesa DRI Intel(R) Haswell Mobile Treiber-Version: 3.0 Mesa 11.0.4 WebGL-Renderer: false GPU-beschleunigte Fenster: 0 AzureCanvasBackend: cairo AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: none AzureContentBackend: cairo JavaScript Inkrementelle GC: 1 Barrierefreiheit Aktiviert: 0 Barrierefreiheit verhindern: 0 Bibliotheken-Versionen Minimal vorausgesetzte Version Verwendete Version NSPR 4.10.10 4.10.10 NSS 3.19.2.1 Basic ECC 3.19.2.1 Basic ECC NSS Util 3.19.2.1 3.19.2.1 NSS SSL 3.19.2.1 Basic ECC 3.19.2.1 Basic ECC NSS S/MIME 3.19.2.1 Basic ECC 3.19.2.1 Basic ECC Thank you in advance!

Tất cả các câu trả lời (2)

christ1
christ1
  • Top 25 Contributor
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https://support.mozilla.org/en-US/kb/cannot-send-messages

sfhowes
sfhowes
  • Top 10 Contributor
more options

Your current settings stated above for the Outgoing Server (SMTP) are:

outgoing server: mail.riseup.net port: 465 Security: SSL/TLS Authentication: normal password User name: username or username@riseup.net (don't know)

On the one hand, riseup gives these settings:

outgoing server: smtp.riseup.net port: 465 Security: SSL/TLS Authentication: normal password User name: username or username@riseup.net (don't know)

but they also suggest these settings:

outgoing server: mail.riseup.net port: 465 (or 587) Security: SSL/TLS (or STARTTLS) Authentication: normal password User name: username (part of your address before @)

So, I'm not sure if it's the server name, security/port or user name that you have to change to make it work.