Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

mail no longer launches Firefox, ok with MS Edge browser

  • 4 trả lời
  • 2 gặp vấn đề này
  • 7 lượt xem
  • Trả lời mới nhất được viết bởi Wesley Branton

more options

If I use Microsoft's Edge browser, I can click on a url link within Thunderbird Mail and it takes me to the browser/site. When I try this using Firefox as the default browser nothing happens. I'm also getting a "code signature could not be verified" error when I use 1Password and it tries to use it's plug-in. I've been using all ok since last summer, this started happening a couple weeks ago.

If I use Microsoft's Edge browser, I can click on a url link within Thunderbird Mail and it takes me to the browser/site. When I try this using Firefox as the default browser nothing happens. I'm also getting a "code signature could not be verified" error when I use 1Password and it tries to use it's plug-in. I've been using all ok since last summer, this started happening a couple weeks ago.

Giải pháp được chọn

There has been a few users that have reported similar issues when using the 1Password addon. Unfortunately, this may be the cause of the issue.

Please try disabling the 1Password addon and see if the issue continues.

If the issue goes away when 1Password is disabled, it is the cause of your issue. In that case, please contact the addon developer about the issue. Since addons are developed and maintained by private developers that are independent from Mozilla, we would be unable to provide additional support regarding this issue if 1Password is causing the issue.

If the issue continues with 1Password disabled, please let us know so that we can explore additional solutions.

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (4)

more options

Giải pháp được chọn

There has been a few users that have reported similar issues when using the 1Password addon. Unfortunately, this may be the cause of the issue.

Please try disabling the 1Password addon and see if the issue continues.

If the issue goes away when 1Password is disabled, it is the cause of your issue. In that case, please contact the addon developer about the issue. Since addons are developed and maintained by private developers that are independent from Mozilla, we would be unable to provide additional support regarding this issue if 1Password is causing the issue.

If the issue continues with 1Password disabled, please let us know so that we can explore additional solutions.

more options

Hello, OR try to disable Avast and enable Avast again. any luck ?

thank you

more options

I actually re-installed the add-on from 1Password and that fixed it. Thanks for steering me down the correct path.

more options

In that case, the developer probably created an update and reinstalling the addon gave you the latest version.

For future reference, you can update your addons by doing the following:

  1. Go to the Firefox addon manager
  2. Select Extensions from the sidebar
  3. Click the gear icon
  4. Select Check for updates from the menu

This will give you the latest versions of all of your addons.

Note: When updating addons, you may be required to restart Firefox for the changes to take effect.