Only FF seems to randomly stop loading/working for long periods of time, while other browsers work
Since 3/4/16, FF on Mac randomly stops loading/working as if there is no connection to the internet. All sites I attempt to load are infinitely stuck on "connecting..." I have tried restarting FF, changing proxy settings, even about:config settings as recommended as a fix in an article. I have even tried adjusting my clock on my laptop. Other browsers load perfectly fine. So far, nothing has fixed the issue.
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FredMcD said
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there? While still in Safe Mode, Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.
FredMcD,
Thank you for your response. I just reinstalled FF and so far the issue seems to be fixed, FF even seems to be running faster. If the issue comes up again I will come back here and provide the troubleshooting info.
Thanks!
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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?
While still in Safe Mode,
Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.
Giải pháp được chọn
FredMcD said
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there? While still in Safe Mode, Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.
FredMcD,
Thank you for your response. I just reinstalled FF and so far the issue seems to be fixed, FF even seems to be running faster. If the issue comes up again I will come back here and provide the troubleshooting info.
Thanks!
lchoy said
FredMcD saidStart Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there? While still in Safe Mode, Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.FredMcD,
Thank you for your response. I just reinstalled FF and so far the issue seems to be fixed, FF even seems to be running faster. If the issue comes up again I will come back here and provide the troubleshooting info.
Thanks!
Please come back and click this as a solution to close thread, glad it worked.
It could have been a corrupt file that was overwritten. That was very good work. Well Done.
I havae the same issue but, in safe mode so far it has not blocked WIFI
stormyt Please go to the top of any support.mozilla.org web page and use the Ask A Question link; https://support.mozilla.org/en-US/questions/new This will let us look at your system details. No Personal Information Is Collected.
that is how I got here