Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

websites will not open although listed in the top left hand menu when typed in

  • 6 trả lời
  • 1 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi Harold Weaver

more options

I initially lost my profile but got it back following the Profile Manager instructions and now can open Firefox but I cannot open any website. I type in the site name and its listed in the top left-hand corner but will not open - thanks.

I initially lost my profile but got it back following the Profile Manager instructions and now can open Firefox but I cannot open any website. I type in the site name and its listed in the top left-hand corner but will not open - thanks.

Giải pháp được chọn

hi again, we have now released an update to firefox 46.0.1 which might hopefully address this issue. you can download and install it from https://www.mozilla.org/en-US/firefox/all/

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (6)

more options

hi henryhornblower, do you happen to run trusteer rapport on that device?

more options

Thanks Philipp, I have found a download RapportSetup.exe. I don't know what it is or what it is for, but does this answer your question.

Thanks

more options

yeah, could you go into your system control panel and see if the program is listed there as well &if so, try to uninstall it and see if this makes a difference...

more options

Trusteer Endpoint Protection is listed in Programs. I will delete and let you know the result. Many thanks for your help.

more options

Giải pháp được chọn

hi again, we have now released an update to firefox 46.0.1 which might hopefully address this issue. you can download and install it from https://www.mozilla.org/en-US/firefox/all/

more options

Hello Philipp,

46.0.1 worked first time in sorting my problem - many thanks.