Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Sync isn't working between my old computer and a new one--both are logged in.

  • 4 trả lời
  • 2 gặp vấn đề này
  • 2 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

I've got a new computer. The old one says firefox is "up to date" when I check, and I just installed firefox on the new one. Both are logged into sync. And both show a current "sync" date. I've tried restarting both firefox programs several times. Nothing seems to work. My history and bookmarks and passwords are not showing up on the new computer, even though both show all the sync options checked. I've got to solve this in the next few hours, or I'll lose the old computer and its contents. Why in the world isn't this working? I'm running Windows 7 on both machines, and they are both desktop machines. I'm sending this question from the old computer, so the "share data" button is going to show that one.

I've got a new computer. The old one says firefox is "up to date" when I check, and I just installed firefox on the new one. Both are logged into sync. And both show a current "sync" date. I've tried restarting both firefox programs several times. Nothing seems to work. My history and bookmarks and passwords are not showing up on the new computer, even though both show all the sync options checked. I've got to solve this in the next few hours, or I'll lose the old computer and its contents. Why in the world isn't this working? I'm running Windows 7 on both machines, and they are both desktop machines. I'm sending this question from the old computer, so the "share data" button is going to show that one.

Tất cả các câu trả lời (4)

more options

oh, in case it makes a difference, I'm behind a firewall. Could that be having an impact?

more options

This is another way;

Type about:support in the address bar and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

This is your current profile. Copy the folder As Is to a folder on a thumb drive. Then Copy the folder to the new system.

more options

Yes, this worked. So it's an answer to the immediate problem. (and thank you). I'd really like to know how to get the Sync working properly, though, so that I can keep multiple installations in sync (for example, as passwords change), since that is supposed to be what it does--and it seems it isn't happening.

more options

I don't use sync. I've called the big guys to help you. Good luck.