We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Why does my Thunderbird connection to smtp.centurylink.net keep timing out?

  • 3 trả lời
  • 1 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi christ1

more options

As the above question implies, I am unable to send any emails. I have tried everything on the help page, https://support.mozilla.org/en-US/kb/cannot-send-messages I have tried Safe mode for the the computer and Thunderbird, uninstalling and reinstalling, deleting the .msf files, disabling the extensions, deleting the account and adding it back on, disabling the virus protection software, but it was all for naught.

Centurylink is the provider of email and ISP AVG AntiVirus 16.81.7639 Thunderbird version 45.1.1 Windows 8.1

As the above question implies, I am unable to send any emails. I have tried everything on the help page, https://support.mozilla.org/en-US/kb/cannot-send-messages I have tried Safe mode for the the computer and Thunderbird, uninstalling and reinstalling, deleting the .msf files, disabling the extensions, deleting the account and adding it back on, disabling the virus protection software, but it was all for naught. Centurylink is the provider of email and ISP AVG AntiVirus 16.81.7639 Thunderbird version 45.1.1 Windows 8.1
Đính kèm ảnh chụp màn hình

Tất cả các câu trả lời (3)

more options

What are the SMTP server settings as per Centurylink instructions? Please post the information here or a link to a Centurylink support article with their settings.

more options

christ1 said

What are the SMTP server settings as per Centurylink instructions? Please post the information here or a link to a Centurylink support article with their settings.

Here is the page. http://internethelp.centurylink.com/internethelp/email-server-settings-1.html I've already verified that the SMTP server settings as listed on the page given. I've tried to be thorough, but to no affect.

"smtp.centurylink.net/Port 587/TLS if available" as posted on the Centurylink support site.

more options

Instead of TLS try 'Connection security' set to 'none'. If that works, find a new email provider. Any email provider not supporting TLS these days should go out of business.