Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Can't delete emails; suggested fix doesn't work

  • 4 trả lời
  • 5 gặp vấn đề này
  • 15 lượt xem
  • Trả lời mới nhất được viết bởi Dumpy

more options

Error message: The current operation on 'Inbox' did not succeed. The mail server for account [email address] responded: unable to read version line from folder 'Trash' in namespace 'nfs32/mailgb/mail_21/2a...

Not fixed by closing Tbird, deleting Trash and Trash.msf, then re-starting Tbird.

Error message: The current operation on 'Inbox' did not succeed. The mail server for account [email address] responded: unable to read version line from folder 'Trash' in namespace 'nfs32/mailgb/mail_21/2a... Not fixed by closing Tbird, deleting Trash and Trash.msf, then re-starting Tbird.

Được chỉnh sửa bởi Andrew vào

Tất cả các câu trả lời (4)

more options

your problem is on the server. Did you log in using wen mail and empty the trash there?

more options

Hi Matt - thanks for coming back to me. I logged into my email account on talktalk using Explorer and deleted some emails; just attempted to do that and it ignores my delete request. Do you think I should be in touch with talktalk support?

D

more options

do you do it with Thunderbird closed? otherwise you might be trying to do it two ways at once. But if you can't delete in talktalk and Thunderbird is closed then the problem is their end so you will have to contact them

more options

was on to talktalk support as your reply came through. Tried as per your recommendation - same as before. Talktalk are now on the case, and say they hope to fix it within 72 hours! Pleased they're not ambulance drivers :).

Thanks for your help, Matt.