Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Bookmark links will not load/open after updating to 48.0.1

  • 3 trả lời
  • 2 gặp vấn đề này
  • 4 lượt xem
  • Trả lời mới nhất được viết bởi Scribe

more options

After updating to version 48.0.1, none of my bookmark links will load. I can click them from the toolbar or from the bookmark list and nothing happens.

After updating to version 48.0.1, none of my bookmark links will load. I can click them from the toolbar or from the bookmark list and nothing happens.

Tất cả các câu trả lời (3)

more options

Hi, one or more of your add-on may be interfering, so Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.


Incidentally, you have more than one version of Shockwave Flash - which can cause problems, so all but the latest should be removed from your machine -

When you figure out what's causing your issues, please let us know. It might help others with the same problem. Thank you!

more options

This was very helpful. I was able to locate the add-on causing the issue.

Tab Utilities 1.5.28.1.1-signed.1-signed

Is there a suggestion what I can use in place of this?

more options