Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Firefox won't open EMAIL URLs when closed...Only opens them if already open

  • 2 trả lời
  • 1 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi motox22a

more options

This problem I believe just cropped up with the latest version of Firefox on Windows 51.0.1. When I click on a URL in ANY of my Email Programs it launches Firefox but then Firefox hangs. It does not display the website BUT this only happens if Firefox was CLOSED. If I already have Firefox OPEN then the URL works fine and FIREFOX goes to the website without a problem,

Here's what I've done troubleshooting already.

Tried resetting Firefox....Did not work....Problem remained. Tried completely uninstalling/reinstalling Firefox....Did not work...Problem remained. Disabled Antivirus ( Kaspersky Internet Security)...Did not work...Problem remained.

This problem I believed just cropped up with this latest version of Firefox. I have this same version on another computer with the same antivirus/settings and the problem does not exist.

I'm stumped...I believe I've seen this problem in the past with upgrades but can't seem to find the fix.

This problem I believe just cropped up with the latest version of Firefox on Windows 51.0.1. When I click on a URL in ANY of my Email Programs it launches Firefox but then Firefox hangs. It does not display the website BUT this only happens if Firefox was CLOSED. If I already have Firefox OPEN then the URL works fine and FIREFOX goes to the website without a problem, Here's what I've done troubleshooting already. Tried resetting Firefox....Did not work....Problem remained. Tried completely uninstalling/reinstalling Firefox....Did not work...Problem remained. Disabled Antivirus ( Kaspersky Internet Security)...Did not work...Problem remained. This problem I believed just cropped up with this latest version of Firefox. I have this same version on another computer with the same antivirus/settings and the problem does not exist. I'm stumped...I believe I've seen this problem in the past with upgrades but can't seem to find the fix.

Giải pháp được chọn

I FOUND THE PROBLEM...NEW VERSIONS of FIREFOX are opening TWO Copies of FIREFOX.EXE on Some Computers to support a new feature called E10s. I Found this issue when I checked a computer that did not have the problem of launching URLs from Email applications. I noticed that Firefox on that computer did not have Firefox.exe running twice. I found the fix was to disable this NEW FEATURE by doing changing

browser.tabs.remote.autostart.2 preference to switch the value from true to false in about:config

Now just one instance of Firefox.exe is open in task manager details and when I click on a Email URL it opens correctly in Firefox even when Firefox was CLOSED.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (2)

more options

I uninstalled it again...Then installed an older version 50.1 but the problem remains...Only will open a URL from ANY Email Program if Firefox is already OPEN....If Firefox is CLOSED and I click on an Email Link Firefox will open and hang...It will not proceed to the URL's address. I also tried setting to FALSE the setting in about:config "network.protocol-handler.external.mailto" but that also did NOT fix the problem.

more options

Giải pháp được chọn

I FOUND THE PROBLEM...NEW VERSIONS of FIREFOX are opening TWO Copies of FIREFOX.EXE on Some Computers to support a new feature called E10s. I Found this issue when I checked a computer that did not have the problem of launching URLs from Email applications. I noticed that Firefox on that computer did not have Firefox.exe running twice. I found the fix was to disable this NEW FEATURE by doing changing

browser.tabs.remote.autostart.2 preference to switch the value from true to false in about:config

Now just one instance of Firefox.exe is open in task manager details and when I click on a Email URL it opens correctly in Firefox even when Firefox was CLOSED.