We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

64-Bit version won't install on Win 7 machine

  • 5 trả lời
  • 3 gặp vấn đề này
  • 6 lượt xem
  • Trả lời mới nhất được viết bởi Dana and Martha

more options

We have three Windows 7 Professional (64-bit OS) machines. I had no trouble installing latest 64-bit version of Firefox (53.0) on two of them. On third, double-clicking the same downloaded file produces only "unpacking," nothing else.

We have three Windows 7 Professional (64-bit OS) machines. I had no trouble installing latest 64-bit version of Firefox (53.0) on two of them. On third, double-clicking the same downloaded file produces only "unpacking," nothing else.

Giải pháp được chọn

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen or hold down the Shift key) to see if that works.

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (5)

more options

Hmm maybe try the full offline setup for Windows from www.mozilla.org/firefox/all/

Windows users downloading Firefox from www.mozilla.org are served a small online stub installer. Some antivirus and such scanners have had a issue with the stub installer since it existed as of Firefox 18.0.

Firefox 53.0 and later now has a new stub that can give users the option of 32-bit or 64-bit if they have 64-bit Windows 7 or later.

more options

Sorry. This gave me the same 45,895K install exe as before, and the same non-result.

more options

Sorry, this gave me the same 45,895K install exe file as before. No success.

more options

Giải pháp được chọn

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen or hold down the Shift key) to see if that works.

more options

Safe mode W/ Network support did the trick. THANKS!