I am unable to access my internet banking page
I have been using the browser for over a year to do my internet banking. For the last 3 weeks I have been unable to connect via my laptop, I enter the first line of my security and when I press NEXT, the page appears to be frozen.
an error message comes up telling me there is a script running on the page, do I want to wait or close it.
I choose to close it, but the page remains frozen.
Tất cả các câu trả lời (1)
Please provide public (no password) link(s) that we can check out. No Personal Information Please !
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
Type about:preferences<enter> in the address bar.
- Cookies; Select Privacy. Under History, select
Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from
Cached Web Content, Press Clear Now.
If there is still a problem, https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Then restart. Poke around safe websites. Are there any problems?