We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

I can get e-mails to my phone but cannot remove them from the server when I delete them

  • 1 trả lời
  • 2 gặp vấn đề này
  • 5 lượt xem
  • Trả lời mới nhất được viết bởi user1121639

more options

I have 2 e-mail accounts on different servers. My business one works fine with my Samsung S8. On the Mozilla account on the optonline server, I get e-mails but when I delete them from my computer they stay on my phone and I need to do a manual delete.

I have 2 e-mail accounts on different servers. My business one works fine with my Samsung S8. On the Mozilla account on the optonline server, I get e-mails but when I delete them from my computer they stay on my phone and I need to do a manual delete.

Tất cả các câu trả lời (1)

more options

Perhaps you set up your "optonline" e-mail account in Thunderbird as a POP account, not IMAP, and further have Thunderbird set to not delete e-mails from the server.

If the e-mail address was set up in Thunderbird as IMAP, then it would work as you expect.

Check your e-mail settings in Thunderbird, and with that e-mail provider. Read this article for how to Switch from POP to IMAP account