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My firefox disconnects from the internet for about a minute, several times a day. Games and other browsers are not affected, while its down. I'd love some help

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Basically, when I'm browsing, pages will stop loading for about a minute. While that's happening, I can open other browsers and they load just fine, so I assume its a Firefox issue.

Basically, when I'm browsing, pages will stop loading for about a minute. While that's happening, I can open other browsers and they load just fine, so I assume its a Firefox issue.

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How often does this happen? What is on the pages you are looking at? Clips, gifs, plain text . . . . . . Some websites, a few?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.


When multi-process windows in Firefox is enabled then Firefox will use more memory and may be less responsive. Try to disable multi-process windows in Firefox to see if that has effect.

You can disable multi-process windows in Firefox by setting these prefs to false on the about:config page.

  • browser.tabs.remote.autostart = false
  • browser.tabs.remote.autostart.2 = false

You can open the about:config page: via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

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Thanks for both your replies, I'll start with Fred's suggestion to see if that helps before trying cor-el's, if needed. My browsing is typical Reddit browsing, a mix of clips, gifs, text. I did start it in Safe Mode and I've used it for a couple of hours without any problems. My only addition to Firefox (this is a new computer) is uBlock Origin.