Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Firefox crashes

  • 3 trả lời
  • 3 gặp vấn đề này
  • 18 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

Firefox keeps crashing ever since the latest update. It doesn't matter if I'm looking at pics, browsing FB, looking at video, etc. It is CONSTANTLY crashing and I lose whatever I am working on. What the heck happened??? I never had this much trouble before. It was operating fine before the last update. Can I go back to a previous version????

PS- Tried to load file with crashes on it and would not load. I copied and pasted them below instead.

Unsubmitted Crash Reports Report ID Date Crashed ff60e8b1-c1d9-4957-8e21-53a4abc1e115 5/17/17 11:34 AM 3cd31279-2ee5-42ad-8c0d-b8715092ae8f 5/17/17 11:33 AM 9f0d120a-b4c9-4521-a9b1-8dce6d82e1b1 8/2/16 2:17 PM cb298e5f-9bb5-436b-b6e4-8c02f4b5cdce 7/27/16 8:30 PM b263559b-ed11-4305-aab8-47f272bf334b 7/27/16 8:30 PM 21bf37e5-d352-4ecb-a810-dfc3abf64d5c 5/30/16 8:29 AM a70307e2-a43d-4a3c-bfb5-d92018f1708e 5/5/16 7:50 PM Submitted Crash Reports Report ID Date Submitted bp-d2951b46-fbc9-45d0-a361-a37410170604 6/3/17 10:54 PM bp-e5e937b6-7408-4478-9909-7e7091170604 6/3/17 10:01 PM bp-ba376d45-e065-4b65-809a-0d0551170604 6/3/17 9:58 PM bp-840e7d84-fa8a-46d8-9be1-54eac0170604 6/3/17 9:54 PM bp-ef390d2a-6362-4675-be83-843171170603 6/3/17 1:16 PM bp-60befb36-f876-4d47-aebf-d32f31170603 6/3/17 1:08 PM bp-330fd171-8778-4899-a339-02c341170603 6/3/17 12:35 PM bp-33accf69-37e0-46e9-9bba-e88ba1170602 6/1/17 9:15 PM bp-c1d934a2-6a3e-4ac7-bad9-6cee61170602 6/1/17 8:44 PM bp-3bc3c506-d834-4915-b3ce-a82681170601 6/1/17 1:20 AM bp-13552bb3-989b-4c3e-91d9-560971170601 5/31/17 11:39 PM bp-cc656a23-02bf-4d4e-be9f-aa1b31170530 5/29/17 8:09 PM bp-121b34c0-b9c2-42c5-a9be-123291170529 5/29/17 9:23 AM bp-2ff23f89-6fbd-4750-81fe-863021170529 5/29/17 9:22 AM bp-5c6e4356-c7ad-4b7e-b503-b3b721170527 5/27/17 3:52 PM bp-41b98bf4-517f-4807-9916-dc4b41170527 5/27/17 3:48 PM

Firefox keeps crashing ever since the latest update. It doesn't matter if I'm looking at pics, browsing FB, looking at video, etc. It is CONSTANTLY crashing and I lose whatever I am working on. What the heck happened??? I never had this much trouble before. It was operating fine before the last update. Can I go back to a previous version???? PS- Tried to load file with crashes on it and would not load. I copied and pasted them below instead. Unsubmitted Crash Reports Report ID Date Crashed ff60e8b1-c1d9-4957-8e21-53a4abc1e115 5/17/17 11:34 AM 3cd31279-2ee5-42ad-8c0d-b8715092ae8f 5/17/17 11:33 AM 9f0d120a-b4c9-4521-a9b1-8dce6d82e1b1 8/2/16 2:17 PM cb298e5f-9bb5-436b-b6e4-8c02f4b5cdce 7/27/16 8:30 PM b263559b-ed11-4305-aab8-47f272bf334b 7/27/16 8:30 PM 21bf37e5-d352-4ecb-a810-dfc3abf64d5c 5/30/16 8:29 AM a70307e2-a43d-4a3c-bfb5-d92018f1708e 5/5/16 7:50 PM Submitted Crash Reports Report ID Date Submitted bp-d2951b46-fbc9-45d0-a361-a37410170604 6/3/17 10:54 PM bp-e5e937b6-7408-4478-9909-7e7091170604 6/3/17 10:01 PM bp-ba376d45-e065-4b65-809a-0d0551170604 6/3/17 9:58 PM bp-840e7d84-fa8a-46d8-9be1-54eac0170604 6/3/17 9:54 PM bp-ef390d2a-6362-4675-be83-843171170603 6/3/17 1:16 PM bp-60befb36-f876-4d47-aebf-d32f31170603 6/3/17 1:08 PM bp-330fd171-8778-4899-a339-02c341170603 6/3/17 12:35 PM bp-33accf69-37e0-46e9-9bba-e88ba1170602 6/1/17 9:15 PM bp-c1d934a2-6a3e-4ac7-bad9-6cee61170602 6/1/17 8:44 PM bp-3bc3c506-d834-4915-b3ce-a82681170601 6/1/17 1:20 AM bp-13552bb3-989b-4c3e-91d9-560971170601 5/31/17 11:39 PM bp-cc656a23-02bf-4d4e-be9f-aa1b31170530 5/29/17 8:09 PM bp-121b34c0-b9c2-42c5-a9be-123291170529 5/29/17 9:23 AM bp-2ff23f89-6fbd-4750-81fe-863021170529 5/29/17 9:22 AM bp-5c6e4356-c7ad-4b7e-b503-b3b721170527 5/27/17 3:52 PM bp-41b98bf4-517f-4807-9916-dc4b41170527 5/27/17 3:48 PM

Tất cả các câu trả lời (3)

more options

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

more options

bp-d2951b46-fbc9-45d0-a361-a37410170604 Signature: sse2_fill

Date Processed 2017-06-04 02:54:27

This is for Sumo's Related Bugs 1111301 RESOLVED INCOMPLETE crash after mouse click -> "plugin-container.exe"

DropboxExt.16.0.dll = Dropbox

ole32.dll = Microsoft's framework

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder +++++++++++++++++++++++++++++++++++++++++ bp-e5e937b6-7408-4478-9909-7e7091170604 Signature: sse2_fill

Date Processed 2017-06-04 02:01:51

Same as above

more options