We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Recover Firefox Account/Sync password without losing stored data

  • 3 trả lời
  • 2 gặp vấn đề này
  • 4 lượt xem
  • Trả lời mới nhất được viết bởi sashavindaver

more options

Hello,

I've accidentally deleted all my saved passwords in Firefox. Recovering key3.db and logins.json didn't really help, maybe they were overwritten more then once, I don't really know, tried everything I could find on Internet, no success. Last chance is getting the passwords from Firefox Account/Sync, which I once set and left as is, but unfortunately I can't remember the password for the Sync account, and resetting the password would reset all the stored passwords according to warning at https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information I can provide any information required to confirm my identity, if needed, I need that Sync account password.

Thank in advance for your help.

Hello, I've accidentally deleted all my saved passwords in Firefox. Recovering key3.db and logins.json didn't really help, maybe they were overwritten more then once, I don't really know, tried everything I could find on Internet, no success. Last chance is getting the passwords from Firefox Account/Sync, which I once set and left as is, but unfortunately I can't remember the password for the Sync account, and resetting the password would reset all the stored passwords according to warning at https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information I can provide any information required to confirm my identity, if needed, I need that Sync account password. Thank in advance for your help.

Tất cả các câu trả lời (3)

more options

Unfortunately you can't recover the password, you either know it and enter it when prompted and can get access to your personal data or you reset the password if you can't remember it and lose all personal data stored on the Sync server. Your personal data is encrypted locally with an encryption key derived from this password before it is uploaded to the Sync server and this encrypted data can only be decrypted when the sync key is derived from this specific password. Therefor you should always make sure that you do not forget this password.

more options

If you didn't check system restore points for copies of your passwords (the two files you mentioned), you could try that:

I suggest anything useful you find you copy out to a neutral location such as your Documents folder rather than restoring it back to its original location (especially if Firefox is still running).

more options

Thank you all for your help, tried your suggestions already. Was afraid nothing could be done, so no news. Thanks anyway