inbox messages will not show
I have a problem in that suddenly my Mozilla Thunderbird email INBOX is completely empty - there are messages showing up in SENT and DELETED and TRASH but nothing in INBOX - they were there this morning and then suddenly disappeared Need to know how to get them back please - have tried several suggestions I found online but nothing is working
Tất cả các câu trả lời (3)
http://kb.mozillazine.org/Disappearing_mail
have tried several suggestions I found online
It would be more useful if you could state what you tried exactly.
Chris, I have tried all the suggestions on the following link
http://kb.mozillazine.org/Disappearing_mail
which included 'repair folder' 'check settings'
I was unable to understand where the folders would be located
They are all visible and I can receive emails but they only stay on there for a short while & disappear - my settings seem to be correct as far as I can tell and I have used this program for several years without incident
thanks for your reply
Liz
I was unable to understand where the folders would be located
Can you explain that in more detail? What folders?
They are all visible and I can receive emails but they only stay on there for a short while & disappear
You really need to give precise information. 'They are all visible' - what is visible? Messages? Folders?
they only stay on there
Presumably messages. They stay where?
Please post your Troubleshooting Information.
At the top right of the Thunderbird window, click the menu button 
, then select Help > Troubleshooting Information.
Press the "Copy text to clipboard button" and paste the information into your reply.