Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Firefox Quantum / 57 won't play videos unless in safe mode

  • 1 trả lời
  • 2 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi philipp

more options

Videos in Twitter, Youtube and Facebook (and I'm guessing any video in any website) will not play on Firefox 57 (they worked fine in Firefox 56). They go in buffering mode, the browser freezes for 2-3 seconds, and show a "couldn't play media" error.

I tried disabling all add-ons, and disabling hardware acceleration, I even went on and "refresh"ed Firefox to get a fresh profile with no themes or add-ons at all; they still do the same thing. Oddly, they work fine when I restart Firefox 57 in safe mode. Does safe mode disable something other than add-ons? What might it be? Does anyone else have this problem?

Edit: The problem is solved. It was hardware acceleration. I simply had no idea I had to *restart* to apply it (because there is no such indication next to the checkbox), and that safe mode disables it (because the hardware acceleration checkbox is actually *checked* in Safe Mode).

Videos in Twitter, Youtube and Facebook (and I'm guessing any video in any website) will not play on Firefox 57 (they worked fine in Firefox 56). They go in buffering mode, the browser freezes for 2-3 seconds, and show a "couldn't play media" error. I tried disabling all add-ons, and disabling hardware acceleration, I even went on and "refresh"ed Firefox to get a fresh profile with no themes or add-ons at all; they still do the same thing. Oddly, they work fine when I restart Firefox 57 in safe mode. Does safe mode disable something other than add-ons? What might it be? Does anyone else have this problem? Edit: The problem is solved. It was hardware acceleration. I simply had no idea I had to *restart* to apply it (because there is no such indication next to the checkbox), and that safe mode disables it (because the hardware acceleration checkbox is actually *checked* in Safe Mode).

Được chỉnh sửa bởi Esoppe vào

Tất cả các câu trả lời (1)

more options

thanks for reporting back how you could solve this issue!