Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

I can not authenticate on the firefox support site 2

  • 3 trả lời
  • 1 gặp vấn đề này
  • 5 lượt xem
  • Trả lời mới nhất được viết bởi Shadow110

more options

I'm sorry to do this but it's the only way I found to answer. I can not authenticate myself at https://support.mozilla.org. To put it more clearly, I can ask a question but I can not answer since I can not authenticate myself. You can ask a question here without having an account but to answer one is needed and here is where the fault is. The password does not work. No matter how many times you restart it, it does not work. The only contact address I have found is mozspaces@mozilla.com. To clarify more, it has nothing to do with Sync or anything else. It is with support.mozilla.org, that is, this site.

I'm sorry to do this but it's the only way I found to answer. I can not authenticate myself at https://support.mozilla.org. To put it more clearly, I can ask a question but I can not answer since I can not authenticate myself. You can ask a question here without having an account but to answer one is needed and here is where the fault is. The password does not work. No matter how many times you restart it, it does not work. The only contact address I have found is mozspaces@mozilla.com. To clarify more, it has nothing to do with Sync or anything else. It is with support.mozilla.org, that is, this site.

Tất cả các câu trả lời (3)

more options

You need to activate the account with the email sent to the email address used to create the account.

more options

Is not that. This is the only one of the three that I have created that works. All are activated, simply the password does not work even though all has the same password.

more options

If you have a bug, file a bug report. https://bugzilla.mozilla.org/ Bug Writing Guidelines : https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines

Please let us know if this solved your issue or if need further assistance.