Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

I can't get addons to install even when they are compatible with Firefox Quantum

  • 7 trả lời
  • 1 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi Rag3QuitnRob3rt

more options

My problem is what's in the title. I've tried it with my antivirus turned off, and I've tried clearing my cache and history and restarting ff. currently running version 59.0.2 64-bit. Picture for an example.

My problem is what's in the title. I've tried it with my antivirus turned off, and I've tried clearing my cache and history and restarting ff. currently running version 59.0.2 64-bit. Picture for an example.

Giải pháp được chọn

I actually got them to install by using a vpn. That was one of the solutions on that community link above. thanks all :3

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (7)

more options

Please explain the problem in detail. What happens? Error messages?

more options

This is the error. The only other one that i tried outside of Mozilla was Honey and I got the same message

more options

Try this; Open the add-ons web page. Place your mouse over the 'Add To Firefox' button, right-click and select Save Link As

If you need more help, post your question in the add-ons forum; https://discourse.mozilla-community.org/c/add-ons

more options

This is the error i get when i do that

more options

The add-on Facebook Video Dowload uses a third party site and has no support site or any way to contact the developer(s).

Maybe you could give this one a try instead :

https://addons.mozilla.org/en-US/firefox/addon/facebook-video-downloader-hd/

As for 'Honey' - maybe give it another try, and if it still won't work, you could try their Support Email (under 'More information') :

https://addons.mozilla.org/en-US/firefox/addon/honey/

more options

Giải pháp được chọn

I actually got them to install by using a vpn. That was one of the solutions on that community link above. thanks all :3