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v62.0 does not show aircraft on FlightRadar 24. Any ideas why?

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This past week when I open FlightRadar 24 it does not show any aircraft. All the other bits of the web page show normally.

Opening FR24 in Opera works normally.

This past week when I open FlightRadar 24 it does not show any aircraft. All the other bits of the web page show normally. Opening FR24 in Opera works normally.

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Hi, please disable Avast Online Security. As it will be the issue.

You also have errors in your Video Card Drivers : adapterDescription: Intel(R) HD Graphics 4400 driverDate: 8-4-2015 Suggest reinstall : https://www.intel.com/content/www/us/en/support/detect.html

direct2DEnabledMessage: [u'blockedDriver'] u'name': u'D3D11_COMPOSITING'}, {u'status': u'blacklisted', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'#BLOCKLIST_FEATURE_FAILURE_BUG_1432610',

Please let us know if this solved your issue or if need further assistance.

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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.

Firefox shows the shield icon at the left end of the location/address bar in case content is blocked by Tracking Protection.


You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window