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can not receive emails, but can send, is it microsoft or thunderbird

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can not receive emails with Thunderbird on accounts I have been using for years, but can send. can log onto ISP and and web mail service, and can send and receive emails. this happens on Version 38 and Version 52. have been in touch with ISP and that is not the problem, is it microsoft updates or thunderbird that is the problem. stopped working as it should 3 weeks ago

can not receive emails with Thunderbird on accounts I have been using for years, but can send. can log onto ISP and and web mail service, and can send and receive emails. this happens on Version 38 and Version 52. have been in touch with ISP and that is not the problem, is it microsoft updates or thunderbird that is the problem. stopped working as it should 3 weeks ago

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can not receive emails with Thunderbird

What prevents you from receiving email?