Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Firefox crashes

  • 1 trả lời
  • 1 gặp vấn đề này
  • 2 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

Hi, My firefox browser has been shutting down my computer while on internet. The browser works fine for a few mins. and all of a sudden the computer goes into hibernation mode and I have to reboot. this has only started about the beginning of November. Before that it worked fine. I have checks windows setting for power management and it is set to never hibernate. This only happens while on the browser. do not have this issue with any other programs. Do not have this with Explorer. Explorer just runs slow. That is why I went to firefox. Help!

Hi, My firefox browser has been shutting down my computer while on internet. The browser works fine for a few mins. and all of a sudden the computer goes into hibernation mode and I have to reboot. this has only started about the beginning of November. Before that it worked fine. I have checks windows setting for power management and it is set to never hibernate. This only happens while on the browser. do not have this issue with any other programs. Do not have this with Explorer. Explorer just runs slow. That is why I went to firefox. Help!

Giải pháp được chọn

Interesting . . . . Very Interesting.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


While still in Safe Mode;

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

This will show us your system details. No Personal Information Is Collected.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (1)

more options

Giải pháp được chọn

Interesting . . . . Very Interesting.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


While still in Safe Mode;

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

This will show us your system details. No Personal Information Is Collected.