Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

I updated and restored my firefox and all of my bookmarks, passwords, and browsing history are gone

  • 2 trả lời
  • 1 gặp vấn đề này
  • 2 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

I was able to restore my bookmarks, however all of the icons next to them have the same picture which is strange.

I haven't been able to restore any of my usernames and passwords, browsing history or bookmarks. I've tried copying the entirety of the old Firefox folder over to the current one and nothing has worked.

I was able to restore my bookmarks, however all of the icons next to them have the same picture which is strange. I haven't been able to restore any of my usernames and passwords, browsing history or bookmarks. I've tried copying the entirety of the old Firefox folder over to the current one and nothing has worked.

Tất cả các câu trả lời (2)

more options

Are you talking about the Old Firefox folder on your desktop?

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

more options

Sorry, were you talking about the data files or the icons?