Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Can't get past master password window even with a reset

  • 5 trả lời
  • 2 gặp vấn đề này
  • 11 lượt xem
  • Trả lời mới nhất được viết bởi user01229325

more options

i am working in Mozilla Support but still get a request for a Master Password but I cannot get to my emails on this Win 10 machine. and seem to have lost contact with Thunderbird. Can I get some help, please

i am working in Mozilla Support but still get a request for a Master Password but I cannot get to my emails on this Win 10 machine. and seem to have lost contact with Thunderbird. Can I get some help, please

Tất cả các câu trả lời (5)

more options
still get a request for a Master Password but I cannot get to my emails

Does anything prevent you from entering your master password?

What exactly means 'I cannot get to my emails'?

Được chỉnh sửa bởi christ1 vào

more options

And what does "working in Mozilla Support" mean?

more options

I thought a reset meant that i could use the new password to get access to site addresses but that those that had been deleted in the reset would not be available.

more options

What I thought was my new password after a reset does not work.

more options

What password are you resetting? The password to your email account? The Master Password that is optional in Thunderbird?

Where and how are you doing this reset?