No access to the account
I can not use the authenticator app because I removed it from my phone. I do not have any recovery codes, so I can not log into my Firefox account. Is there another way to regain access to your account? Can a Firefox employee reset the account manually?
Tất cả các câu trả lời (2)
You should have disabled 2FA before removing the authenticator app or at least create new recovery codes. Now you will have to create a new account with another email.
See also:
Được chỉnh sửa bởi cor-el vào
cor-el said
You should have disabled 2FA before removing the authenticator app or at least create new recovery codes. Now you will have to create a new account with another email. See also:
I would still like to access that account or delete it permanently with all my data. If it is possible? Could I somehow contact the mozilla support who can access such things? If exist some GDPR departament in Mozilla?
Được chỉnh sửa bởi ludvickk vào