Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Can't locate an email folder. A Thunderbird search shows the messages and its folder, but I can't locate the actual folder.

  • 2 trả lời
  • 1 gặp vấn đề này
  • 10 lượt xem
  • Trả lời mới nhất được viết bởi Scott

more options

I have many folders organized in Thunderbird that I use AOK. Yet, For example when I search for "Netflix", I get a list of several emails that indicates they are Netflix, and if I click on one it indicates its location is "Netflix". However, when looking under all the folders and subfolders displayed on the left side of my Thunderbird UI, I cannot find the "Netflix" subfolder. Is there a way of getting the subfolder tree displayed so that I can find where the message actually is without having to use the search function for it. Thanks for your help.

I have many folders organized in Thunderbird that I use AOK. Yet, For example when I search for "Netflix", I get a list of several emails that indicates they are Netflix, and if I click on one it indicates its location is "Netflix". However, when looking under all the folders and subfolders displayed on the left side of my Thunderbird UI, I cannot find the "Netflix" subfolder. Is there a way of getting the subfolder tree displayed so that I can find where the message actually is without having to use the search function for it. Thanks for your help.

Giải pháp được chọn

Hi Having found the message, you can right click on it and choose open message in containing folder. That should open the message and expand the folder list on the left to show where it is. Please report back the result.

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (2)

more options

Giải pháp được chọn

Hi Having found the message, you can right click on it and choose open message in containing folder. That should open the message and expand the folder list on the left to show where it is. Please report back the result.

more options

Yes! Using "Open Message in Containing Folder" expanded the folder list and I found the subfolder. Apparently, I had "misplaced it" a while ago ... probably a "dragging" to relocate mistake that I hadn't noticed.

Your help was a life saver. I found other "lost" subfolders that were organized with the one I just found.

Thanks much!