Firefox keeps crashing after installing Netnanny Version 10
Hi
I recently installed NetNanny Version 10 on my laptop. After the installation, every time I open Firefox it will crash and close within 5 seconds. As soon as I uninstall NetNanny, Firefox will go back to normal.
I tried uninstalling and re-installing Firefox (V76.0.1, 64-bit) and re-installing NetNanny but the same keeps happening over and over. Note I also 'disable' NetNanny temporarily, however Firefox will still crash.
I will appreciate some help with this.
Thanks and regards jB
Tất cả các câu trả lời (3)
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.
For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support
Hi Fred
Thanks for the quick response. Note it appears no 'crash reports' are being generated after the sudden closure.
I was able to capture the attached - as per my earlier email, it takes about 5 seconds before crashing.
Thanks and regards jB
Have you contacted NetNanny support?