Thunderbird 78.5.0 32-bit for Windows imap email accounts
Good morning! Since yesterday all three of my imap email accounts are marked with a lock in Thunderbird. I can't download my emails in any of the accounts. I can send emails, but they aren't saved in the "sent" folder; I can only save them in a local folder. My provider is 1 und 1. The same email accounts on my Andoid devices - smartphone and tablet - using the Android email app are working fine. My husband has the identical problem - everything works fine on his Android devices, but he can't download his emails using Thunderbird on his Windows computer.
My server settings: imap.1und1.de port 993 SSL/TLS Authentification: password, normal
smtp.1und1.de port 587 STARTTLS Authentification: password, normal
Can someone help? Thank you!
Best regards, Kathryn
Tất cả các câu trả lời (1)
The lock icon has always been there, and is normal.
If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/