Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Firefox Icon and browser completely disappeared off my computer!! WHY? Hacked/Virus??

  • 1 trả lời
  • 1 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

Firefox Icon and browser completely disappeared off my computer!!

WHY? Hacked/Virus??

I can't even download a new version of Firefox for some reason either!! Something seems to be blocking a new Firefox version download as I tried several times now from Chrome and Edge to do so. Even the Firefox icon on my desk top vanished. All my bookmarks are on Firefox version I was using.

I have Windows 10 on my lap top. It's not a Mac.

WHY? What happened?

Hacked/Virus??

Firefox Icon and browser completely disappeared off my computer!! WHY? Hacked/Virus?? I can't even download a new version of Firefox for some reason either!! Something seems to be blocking a new Firefox version download as I tried several times now from Chrome and Edge to do so. Even the Firefox icon on my desk top vanished. All my bookmarks are on Firefox version I was using. I have Windows 10 on my lap top. It's not a Mac. WHY? What happened? Hacked/Virus??

Tất cả các câu trả lời (1)

more options

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


All computers have a 'view area' that each window should be in. But, sometimes a window gets moved out of the view area.


Do you have the Firefox icon on your quick launch? Right-click on it and select Open New Window. Sometimes this works.

Close the first window. Wait a few moments, then close the browser by Menu > File > Exit.