Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Firefox is not loading my data on signing in

  • 1 trả lời
  • 1 gặp vấn đề này
  • 11 lượt xem
  • Trả lời mới nhất được viết bởi jonzn4SUSE

more options

I had a problem with my laptop and had to do a clean reinstall of Windows.

On re-installing Firefox and signing into my account, I am unable to get my old Firefox data back (bookmarks, passwords, etc). I can see the old "account" in my list of connected devices but no luck with the data.

Please help - I have loads of information in the bookmarks.

Thanks much

I had a problem with my laptop and had to do a clean reinstall of Windows. On re-installing Firefox and signing into my account, I am unable to get my old Firefox data back (bookmarks, passwords, etc). I can see the old "account" in my list of connected devices but no luck with the data. Please help - I have loads of information in the bookmarks. Thanks much

Tất cả các câu trả lời (1)

more options

Here is what I was told by the Devs...

"This behavior is deliberate - the "synced tabs" feature is for showing tabs that you currently have open on other devices, and is not designed for viewing historical tabs from the current device."

With no backup or way to access that old data.. It's not looking good. Do you have other devices that you've logged into Firefox?