Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

System locks up when Firefox opens

  • 2 trả lời
  • 1 gặp vấn đề này
  • 6 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

Firefox installed the latest update and my computer quit working. I have reset it and uninstalled and reinstalled it. Nothing works. I have an older (2014) ASUS laptop with 4 GB RAM, Intel Core i3 CPU @1.8 GHz and 285 GB free space, so it should work. Other applications work fine but every time I open Firefox, it locks up and I have to reboot the computer. Nothing I have tried works. Please help.

Firefox installed the latest update and my computer quit working. I have reset it and uninstalled and reinstalled it. Nothing works. I have an older (2014) ASUS laptop with 4 GB RAM, Intel Core i3 CPU @1.8 GHz and 285 GB free space, so it should work. Other applications work fine but every time I open Firefox, it locks up and I have to reboot the computer. Nothing I have tried works. Please help.

Tất cả các câu trả lời (2)

more options

I would try creating a new profile. [Manager - Create, remove, or switch Firefox profiles]

more options

Many have reported issues using the 64bit Firefox. Install the 32bit version from; Download Firefox For All languages And Systems {web link}