Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

cannot access or complete any surveys on one site only ?

  • 1 trả lời
  • 1 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

Hope someone can hlep with this, it has been going on for weeks now. I am a member of a survey site, and for the past few weeks, when I log onto this site to do a survey, I always get a message saying there was an error in the survey, and I am returned to the homepage. I've sent a huge amount of emails to the survey site help centre, and to my isp, and I keep getting told there is nothing wrong with me account for the survey site, or my internet connection to this site. My ISP has asked my to do all sorts of tests etc., and all come back as normal, and yet the survey site cannot find or fix the issue. I am asked to use a different browser, so I have tried all three that I might use, Firefox, Edge, and Chrome, all the latest updated ones etc., and with the non Firefox browsers I get a message saying my account is suspended (survey site account), so now I am confused and annoyed.

Can anyone help sort this out please as I am now thinking it might be an issue with Firefox? Who knows...but it is very odd that I can access all other survey sites, no issues, and yet this one site will not allow me to do any surveys.

Hope someone can hlep with this, it has been going on for weeks now. I am a member of a survey site, and for the past few weeks, when I log onto this site to do a survey, I always get a message saying there was an error in the survey, and I am returned to the homepage. I've sent a huge amount of emails to the survey site help centre, and to my isp, and I keep getting told there is nothing wrong with me account for the survey site, or my internet connection to this site. My ISP has asked my to do all sorts of tests etc., and all come back as normal, and yet the survey site cannot find or fix the issue. I am asked to use a different browser, so I have tried all three that I might use, Firefox, Edge, and Chrome, all the latest updated ones etc., and with the non Firefox browsers I get a message saying my account is suspended (survey site account), so now I am confused and annoyed. Can anyone help sort this out please as I am now thinking it might be an issue with Firefox? Who knows...but it is very odd that I can access all other survey sites, no issues, and yet this one site will not allow me to do any surveys.
Đính kèm ảnh chụp màn hình

Tất cả các câu trả lời (1)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.