We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Firefox when launched it will turn to white screen only

more options

When I launch the firefox it turns to white acreen only even allocating more time to load but still stays on white screen. I can see the tabs, navigate thru menus, bookmarks etc. But it doesn't load the sites, and even through navigating the menu and chose options, therw's not pop up of the options. PleaseEhelp me. I'm running Win 10.

When I launch the firefox it turns to white acreen only even allocating more time to load but still stays on white screen. I can see the tabs, navigate thru menus, bookmarks etc. But it doesn't load the sites, and even through navigating the menu and chose options, therw's not pop up of the options. PleaseEhelp me. I'm running Win 10.
Đính kèm ảnh chụp màn hình

Tất cả các câu trả lời (1)

more options

It reminds me of a problem I got after installing SnapCamera that completely wrecked Firefox. At some point I got a couple popups mentioning VCRUNTIME140_1.DLL. The solution was to reinstall the shared VC Runtime files from:

https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0

I downloaded and ran both the 32-bit and 64-bit installers in the first section of that article ("Visual Studio 2015, 2017 and 2019"). Then I restarted Windows and all was normal again.

I don't know whether 64-bit users need the 32-bit install, but Windows didn't object when I ran it (I ran it first, then 64-bit second).

If you don't find another explanation, please try that.