Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Video Services Return Outdated Browser Errors Even After Upgrading to Firefox 90

  • 3 trả lời
  • 1 gặp vấn đề này
  • 8 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

I've been watching various video streamers (Netflix, Hulu, etc.) without any issues and then without warning first Peacock's site returned an "incompatible device" error, then Netflix, Hulu, and another service all returned outdated browser errors (see attached Hulu error screen). My basic system info (from safe mode):

   Application Basics
   ------------------
   
   Name: Firefox
   Version: 90.0.2
   Build ID: 20210721174149
   Distribution ID:
   Update Channel: release
   User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:90.0) Gecko/20100101 Firefox/90.0
   OS: Windows_NT 10.0 19042
   Launcher Process: Enabled
   Multiprocess Windows: 1/1
   Fission Windows: 0/1 Disabled by safe mode
   Remote Processes: 6
   Enterprise Policies: Inactive
   Google Location Service Key: Found
   Google Safebrowsing Key: Found
   Mozilla Location Service Key: Found
   Safe Mode: true


A recent kb described this exact problem but assured that upgrading past version 88 would resolve it

[to play videos from streaming services...]

so I'm out of ideas.

I've been watching various video streamers (Netflix, Hulu, etc.) without any issues and then without warning first Peacock's site returned an "incompatible device" error, then Netflix, Hulu, and another service all returned outdated browser errors (see attached Hulu error screen). My basic system info (from safe mode): Application Basics ------------------ Name: Firefox Version: 90.0.2 Build ID: 20210721174149 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:90.0) Gecko/20100101 Firefox/90.0 OS: Windows_NT 10.0 19042 Launcher Process: Enabled Multiprocess Windows: 1/1 Fission Windows: 0/1 Disabled by safe mode Remote Processes: 6 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: true A recent kb described this exact problem but assured that upgrading past version 88 would resolve it [[https://support.mozilla.org/en-US/kb/unable-play-videos-streaming-services-firefox|Unable to play videos from streaming services...]] so I'm out of ideas.
Đính kèm ảnh chụp màn hình

Được chỉnh sửa bởi haleba vào

Giải pháp được chọn

Thanks for the feedback @FredMcD , but my user agent said v. 90.

Just went ahead and refreshed Firefox and that fixed the issue.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (3)

more options

Websites say that Firefox is outdated or incompatible even though it's the latest version

https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

You can check out at the browserspy website how websites see you:

http://browserspy.dk/browser.php

http://browserspy.dk/headers.php

more options

Giải pháp được chọn

Thanks for the feedback @FredMcD , but my user agent said v. 90.

Just went ahead and refreshed Firefox and that fixed the issue.

more options

That was very good work. Well Done.