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Thunderbird immediately crashes, even in safe mode

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  • Trả lời mới nhất được viết bởi Wayne Mery

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I had to reinstall Windows, and now Thunderbird immediately crashes, even in safe mode. I even reinstalled Windows again, and it it is still doing it, even in safe mode. Below is the beginning text of the crash report. Can you PLEASE help me? I love (LOVE!!!) Thunderbird, I donate, I've been using it for years and I'm a HUGE fan. Please help! AdapterDeviceID: 0x591b AdapterDriverVersion: 27.20.100.8854 AdapterSubsysID: 08021028 AdapterVendorID: 0x8086 Add-ons: default-theme%40mozilla.org:1.2,google%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,amazondotcom%40search.mozilla.org:1.1,wikipedia%40search.mozilla.org:1.0,bing%40search.mozilla.org:1.0 AvailablePageFile: 9286377472 AvailablePhysicalMemory: 7573651456 AvailableVirtualMemory: 138530994470912 BlockedDllList: BreakpadReserveAddress: 1883838414848 BreakpadReserveSize: 83886080 BuildID: 20210902035758 CPUMicrocodeVersion: 0xea ContentSandboxCapable: 1 ContentSandboxLevel: 1 ContentSandboxWin32kState: Win32k Lockdown disabled -- Preference not set CrashTime: 1631679198 DOMIPCEnabled: 1 FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 GPUProcessLaunchCount: 1 GPUProcessStatus: Running InstallTime: 1631677959 LauncherProcessState: 0 ModuleSignatureInfo: {"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["explorerframe.dll","usp10.dll","thumbcache.dll","TaskFlowDataEngine.dll","twinapi.dll","InputHost.dll","textinputframework.dll","wininet.dll","DWrite.dll","Windows.Globalization.dll","cdp.dll","BCP47mrm.dll","wscapi.dll","msi.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","Bcp47Langs.dll","iertutil.dll","urlmon.dll","webauthn.dll","dsreg.dll","AudioSes.dll","winmm.dll","wsock32.dll","comctl32.dll","msimg32.dll","FWPUCLNT.DLL","secur32.dl

I had to reinstall Windows, and now Thunderbird immediately crashes, even in safe mode. I even reinstalled Windows again, and it it is still doing it, even in safe mode. Below is the beginning text of the crash report. Can you PLEASE help me? I love (LOVE!!!) Thunderbird, I donate, I've been using it for years and I'm a HUGE fan. Please help! AdapterDeviceID: 0x591b AdapterDriverVersion: 27.20.100.8854 AdapterSubsysID: 08021028 AdapterVendorID: 0x8086 Add-ons: default-theme%40mozilla.org:1.2,google%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,amazondotcom%40search.mozilla.org:1.1,wikipedia%40search.mozilla.org:1.0,bing%40search.mozilla.org:1.0 AvailablePageFile: 9286377472 AvailablePhysicalMemory: 7573651456 AvailableVirtualMemory: 138530994470912 BlockedDllList: BreakpadReserveAddress: 1883838414848 BreakpadReserveSize: 83886080 BuildID: 20210902035758 CPUMicrocodeVersion: 0xea ContentSandboxCapable: 1 ContentSandboxLevel: 1 ContentSandboxWin32kState: Win32k Lockdown disabled -- Preference not set CrashTime: 1631679198 DOMIPCEnabled: 1 FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 GPUProcessLaunchCount: 1 GPUProcessStatus: Running InstallTime: 1631677959 LauncherProcessState: 0 ModuleSignatureInfo: {"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["explorerframe.dll","usp10.dll","thumbcache.dll","TaskFlowDataEngine.dll","twinapi.dll","InputHost.dll","textinputframework.dll","wininet.dll","DWrite.dll","Windows.Globalization.dll","cdp.dll","BCP47mrm.dll","wscapi.dll","msi.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","Bcp47Langs.dll","iertutil.dll","urlmon.dll","webauthn.dll","dsreg.dll","AudioSes.dll","winmm.dll","wsock32.dll","comctl32.dll","msimg32.dll","FWPUCLNT.DLL","secur32.dl

Tất cả các câu trả lời (1)

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Please list your crash IDs here, in text format please not screen shot. IDs start with "BP-" You can find the list at help > more troubleshooting information