We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Tbird V91.2.1: fails to download new messages at startup

  • 3 trả lời
  • 5 gặp vấn đề này
  • 25 lượt xem
  • Trả lời mới nhất được viết bởi kaylaartist

more options

I have 3 POP email accounts from the same service. All 3 are configured the same, and all have stopped downloading new messages at startup. Server settings that are checked: Check for new messages at startup, Check for new messages every 10 minutes, Automatically download new messages.

From the menu bar "Get Messages" > "Get All New Messages" works fine. Also the auto download every 10 minutes works fine. Just the download at startup seems to fail.

Ideas?

Thanks, Bob

I have 3 POP email accounts from the same service. All 3 are configured the same, and all have stopped downloading new messages at startup. Server settings that are checked: Check for new messages at startup, Check for new messages every 10 minutes, Automatically download new messages. From the menu bar "Get Messages" > "Get All New Messages" works fine. Also the auto download every 10 minutes works fine. Just the download at startup seems to fail. Ideas? Thanks, Bob

Giải pháp được chọn

This sometimes fixes the problem: Help/More Troubleshooting, Profile Folder, Open Folder, close TB, delete session.json. Restart TB and see if it checks at startup.

Đọc câu trả lời này trong ngữ cảnh 👍 4

Tất cả các câu trả lời (3)

more options

Giải pháp được chọn

This sometimes fixes the problem: Help/More Troubleshooting, Profile Folder, Open Folder, close TB, delete session.json. Restart TB and see if it checks at startup.

more options

Thanks, that fixed the problem. I appreciate it. --- Bob

more options

I just went to try this and there is no session.json file found on my pc. When it shows up and I go to delete I am told it no longer exists there.