Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Unable to access Facebook from Firefox

  • 3 trả lời
  • 1 gặp vấn đề này
  • 4 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

On my iMac (iOS Big Sur 11.6), two days ago suddenly every time I tried to access FaceBook, I just got a black screen. No delay in going to black, no error message, nothing but immediate black. I can access FB with Safari and Chrome, just not FireFox (which is my default browser). It's been problem-free up until now. Any thoughts on what the problem might be?

On my iMac (iOS Big Sur 11.6), two days ago suddenly every time I tried to access FaceBook, I just got a black screen. No delay in going to black, no error message, nothing but immediate black. I can access FB with Safari and Chrome, just not FireFox (which is my default browser). It's been problem-free up until now. Any thoughts on what the problem might be?

Tất cả các câu trả lời (3)

more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

Restarted in Troubleshoot Mode, no change. Checked enhanced tracking protection, and only Standard is enabled.

more options

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

Starting Any Computer In Safe Mode (web link) Free Online Encyclopedia

https://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10/ +++++++++++++++++++++++++++++++++++++++++++++++ If the problem goes away with the computer in Safe Mode, the problem is with one of the other programs on the system.

As a test, disable your protection programs.